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80 Conover Rd.
Marlboro, NJ 07742
800-705-HOPE (4673)

Testimonials

New Hope IBHC and our staff would like to thank all of you who take the time to send us your success stories. It means the world to us when you succeed.


To Director Delia/Staff, Thanks for your professional involvement in my readjusting & redirecting my life. Counselor Linda Warwick is an asset to your staff. Kyle and Michael are the consummate gentleman and mentors; they complement what I see as a highly organized efficient and productive operation. Continued success! with you at the helm, many lives are being resurrected.

A holiday card received in the mail from a former client.


Dear Ms. Anna,

Our son was a client at your facility and we would like to express our sincere gratitude to the many people who helped him along his journey. He had many twists, turns and a few road blocks along the way. But now he is back home and hopefully will be on the right path.

First we would like to thank Stephanie O, his counselor. She was instrumental in guiding our son to completing the program. She helped him accept and understand his addiction and how it affected all aspects of his life. She was also very helpful in teaching him respect and self-reliance. We have a deep admiration for Stephanie and feel so lucky that he was under her wing. Many thanks Stephanie!!!

We would also like to thank all the TA’s that helped him as well. We can’t remember all their names, but we do want to mention a few. Our son was especially fond of Brandon, Jen, Kristina and Stef. They were especially kind to him and for that we are very grateful.

We also want to say that Kristina leads parent groups exceptionally well. She is very well spoken, respectful, and patient with the parents and kids. She also has provided excellent speakers. She was simply great!

Many thanks again to all.

-Letter from Family…Kudos to our Adolescent Dept. Staff


J….. recently called to let us know that he now has 2 1/2 years clean. “I will be forever grateful to (the staff at) New Hope for your kindness, compassion and love. Because of all your guidance and never giving up I know what true sobriety is. I wish all of you a Happy Holiday.”

-Holiday phone call


Hey, I don’t know who manages this FB page, but I’d like to say to all the staff there, specifically Gary, Rob, Mona, and Charlie Mills, THANK YOU, from the bottom of my heart, I have tried so many times over the last 15 years to get clean & sober, and every time I would come out of whatever program, I KNEW that I was doomed to fall off again, but you guys, I don’t know what it is you do, but I can feel a true difference this time, I came there with a very strong desire to die and today, I am alive and incendiarily happy about it…so again, THANK YOU THANK YOU THANK YOU……you all deserve a reserved room in Heaven when the time comes!

-Recently posted on our Facebook page by Jeremy C.


I didn’t think that it was possible, my son Jeremy’s recovery. I can tell you the multitude of stories, heartache, and pain that he and I have gone through over the last 15 years but that would make this letter about a 500 page book, so I will not go to crazy. Due to his drug addiction over the years he has been in failed programs, county jails, prison, moving from place to place because he upset people to the point where it was not safe for him to be there anymore. There was lying, stealing, and a total disregard for the people that loved him and tried to help him the most. I prayed for him every day and every day i feared the phone call to come and identify his body. Thankfully that call never came. When I found out that he was going to New Hope I have to say that at best I was very skeptical of any kind of success. I had heard it all before and it was starting to become white noise when he would tell me he was going to clean himself up. Well, I don’t know how you did it but your organization has actually made my dream come true. He is doing better now than at any time during the last 15 years! Now I know that recovery is a process and the wheels can come off the tracks at any time. However what I do know is that aside from helping him while he was there, that now, even out of the bubble of New Hope you have given him the tools that he uses every day to keep the wheels on the tracks. Thank you for bringing hope back to our family again. The journey ahead of him is long and the trail is treacherous but his new focus and determination is something to marvel at. Again, thank you and God bless all of you. I do want to mention a special thanks to Gary. The man is a diamond in a very difficult profession. Don’t lose him!

-from Jeremy’s dad


I would like to thank everyone who was involved in helping my son with his addiction to alcohol He has been sober ever since and it is such a pleasure to see a change in his personality and lifestyle. He is finally working again and keeping busy with friends and attending AA and NA meetings. I am so glad to see that he is finally a much nicer and happier person. In appreciation, please accept my donation to the Foundation.

-Letter from mother of former client


“Hey Dave This is Grace H. calling, my son Patrick T. was one of your clients a few months ago I was calling to just say thank you so much for all that you and New hope have done for my son Patrick. I’m actually speechless and coming upon the holidays I’m just calling to wish you happy holidays and send a special thank you. Patrick is at Phillip House and could not be more impressed. Having a child with a mental disability and addictions and all the other stuff going on has been horrendous for many years, but this has been a very hopeful experience and my thanks for you and your staff I couldn’t be more impressed.”

-Transcription of phone call from a thankful parent


“You have touched so many people doing the work you do and living the life you have led. You are indeed a very rich man. I live my life everyday and there are many days when I say to myself, “what is it all about, is this all there is”. But when you can touch people and change their lives as you have done, that is richness and a purpose that comes from God. All your struggles have made you the man you are today. I wanted to tell you that I appreciate everything that you have done for my son and for me and my family. I wish I could touch people’s lives the way you have touched mine. I hope you know when you put your head down on your pillow at night that you are loved and appreciated for not only everything that you do but for the person that you are. You are an example of what it means to be a good person. So Mr. Wilder, I have many Christmas wishes this year but one of the top 10 on my Christmas wish list this year is that you have a wonderful Christmas holiday and that your new year is filled with love, health and happiness. God bless you for all you do and all you are. I miss you and think of you often, but you see you are always with me, in my heart.”

-Excerpt from a letter of appreciation to counselor


“I was in treatment about three months ago and I just wanted to give you an update on how I’m doing. I’m four months clean on Monday. I’ve been attending NA meetings everyday since I left New Hope. I have been working the steps with my sponsor and I am currently on Step 2. I’m chairing for my home group this coming month. I owe a lot of thanks to you and New Hope for getting me to this point. So from my family and me, we’d like to thank you from the bottom of our hearts for everything you did and hope to hear from you soon.”

-Will, former resident


“Our staff report that as Director of Nursing, you consistently assist clients in accessing services in a caring, coordinated and effective manner, even in the most challenging times. Moreover they agree that you bring an infusion of energy, new ideas, compassion and a continued devotion to the care of those dealing with substance abuse. On behalf of our agency, I would like to take this opportunity to thank you and your staff for the critical services New Hope provides. We highly value the relationship we share.”

-Executive V.P., behavioral health organization


“My wife and I can’t give your counselor enough kudos/accolades for the work he did with our son, Paul. His sincerity and dedication to rehabilitation is quite evident. We believe he is tough but fair, which is a winning combination in the difficult job he faces.

He was always available to us. Whenever we called, he always returned the call. When we looked into his eyes we felt a deep sense of commitment to his profession. Equally important, we believe Paul has a friend.

In conclusion, we wish to thank the staff at New Hope for the wonderful work they are doing. As parents, we feel Paul has had a ‘world-class’ experience at New Hope. We hope that others will be fortunate enough to share those same results.”

– Lyudmila and Fred, parents of former client


“I would like to express our gratitude for the wonderful program at New Hope Secaucus. When we had no hope, you gave us hope. It has truly helped our child. I know that a client must be willing to accept help for a program to work, but what I’ve seen throughout the last four months is how the New Hope program is superior to others. Our son has been in treatment three times before, but at New Hope I believe the entire staff works the program with the kids. This is the difference.

Your counselor is the catalyst that makes this program succeed. She is extremely dedicated and has a no nonsense attitude that the kids respect. In addition, I would like to thank the entire rehabilitation staff. Their dedication and support for these kids is to be commended.

Whatever the future holds, I will know that New Hope has given our son the tools to succeed. He’s changed, he really has. He goes to meetings every day, has a sponsor and a commitment and has dropped his old friends. He talks to us. Gone is the anger. We’re finally a family.”

– Parents of a former client


“I don’t even want to think about what my life would have been like if my dad hadn’t gone to New Hope. I’m just thankful New Hope helped him become ‘Dad’ again.”

-Christine, daughter of former client


“Thanks to the support I found at New Hope, I’ve been clean and sober for three years. New Hope helped me find the strength I needed to be a better man, a better husband and a better father.”

– Bill, former client


“To the staff at New Hope – Marlboro, I want to say thank you for all your caring, hard work and giving of yourselves each day to the men and women you serve. My husband was in your facility about three years ago and completed the 30-day residential program. He has remained clean and sober to this day.

He always speaks highly of New Hope and those who helped with his treatment. If he comes across anyone who is in need of a program he highly recommends New Hope. He never says it was a bed of roses, but that is was hard, intensive work but well worth it. Once again, thank you. I hope and pray God gives you all the strength and courage to be ‘your brother’s keeper’ and continue to change lives.”

– Sylvia, wife of former client


“After the death of his father, I know that Jimmy would not be alive today if not for New Hope’s Adolescent Care Center. He now has been clean and sober for five months. He goes to meetings every day, has a terrific sponsor and attends grief counseling once a week. He will graduate from high school in June and is enrolled in college for this coming fall. Thanks for all your support when I was desperate and needed it most.”

– Mother of former client

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